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Social care reviews

Working in partnership with Suffolk County Council, members of the learning disability partnership have been looking at ways to improve people’s experiences when it comes to social care reviews.

One of the key aspects of Suffolk’s Learning Disability Strategy 2015-2020 was to give people choice and control in their lives. This includes choice and control over support, money, housing, work and activities. One key mechanism for enabling this choice and control is through a social care review.

What is a social care review?

A review is a re-assessment of your support needs. Adult social care aims to review your care and support regularly. You can also ask for a review any time your situation has changed.

Why do the Council do reviews?

Social workers review your situation to make sure that you are getting the right support to meet your needs. Your needs may change (you may have more or less care and support needs). New services and technology may give you more independence and improve your wellbeing.

What will happen at the review?

A social worker will usually arrange to visit you at home. If you want, you can invite other people in your life to come to your review.

Together, you, the people you invite & your social worker will look at:

  • What you need support with.
  • Whether you are achieving the outcomes in your support plan.
  • If your support needs have changed.
  • If there are other, better ways of meeting the outcomes in your support plan – for example, doing an online class instead of travelling to a service.
  • Whether family, friends or neighbours are able to support you.
  • Whether other services can support you or you have other suggestions.

You can ask an advocate to come to your review, to help you get your point across. In Suffolk, advocacy is provided by Total Voice Suffolk. You can find out more about how an advocate can support you by clicking here.

What will happen next?

After your review, you and the social worker may need to write a new support plan, with new outcomes. Your care and support can change as your situation changes. You may need more, less or different care and support.

The Care Act

ISL036 14 Mental Health Act Review Consultation

Easy Read The Care Act

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Doing Reviews Differently

We want to support people to have their review in a way that suits them. Working in partnership, we want to offer people the opportunity to have their review online

Useful resources

what is a social care review

What is a social care review? (Easy Read)

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What is a social care review (plain English)-1

What is a social care review? (Plain English)

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Top tips for your online review (Easy Read)

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Top tips for your online review (Plain English)

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Customer Journey - what to expect when working with your social work practitioner (easy-read)-1

Customer Journey: what to expect when working with your social worker (Easy Read)

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Customer Journey - what to expect when working with your social work practitioner (plain English)-1

Customer Journey: what to expect when working with your social worker (Plain English)

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Reviews-frequently asked questions

Reviews: Frequently Asked Questions

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Top tips cover

Tops Tips for social workers from adults with learning disabilities

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Why this work is important

It’s so very important to support people with learning disabilities to be at the centre of their review. The resources on this page aim to support people to have a strong voice in order to make changes, try new things and to have choice and control in their lives.
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Max Clark

Thinklusive
It is important that people are given different ways for reviews of their care and support to take place so that they are given opportunities to have as much choice and control as they would like over how the process takes place. For example, some people may not want professionals gathering in their home, they may prefer to have a video call. For those able and comfortable using the technology it can mean that family members who live far away are able to be part of it, when otherwise they wouldn’t be. It can also mean that the person has/could have control over the call/meeting in terms of sending out the invitations/admitting the other people into the call.
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Bridget Warren

Advocate, Total Voice Suffolk
It is important for people to know what a social care review is and understand their rights and options around social care reviews. The guides will support people through every step of their social care review so they can feel empowered and in control. After all, they should be at the centre of their social care review.
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David Hill

Ace Anglia

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