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Job opportunity: Health Facilitator / Clinical Support Worker

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Job summary

The Primary Liaison Learning Disability Team is going through an exciting period of change and development. The team has recently been highly commended for Clinical Achievement in the Trust’s Staff Excellence Awards with the LD&A service being rated Good by the CQC. The team is expanding and we are recruiting three, B3 Health Facilitators across Suffolk to support the qualified nursing staff in delivering the service. You will be pivotal in ensuring people with a learning disability have their physical and mental health needs met in primary care services in a timely and appropriate manner. If you are looking for a fulfilling and varied role within an innovative team and you have a genuine desire to develop your career in community learning disability and a commitment to providing high quality care, then we want to hear from you!

The service is provided in GP practices and across various other community settings, including outreach into people’s homes and operates from bases in Ipswich and Bury St Edmunds. It operates 9-5pm, Monday to Friday and as part of NSFT’s Learning Disability & Autism Specialist Pathway has close links with the community LD teams and other teams within primary care services.

Main duties of the job

Are you able to think and work creatively with individuals and their carers? You will work independently, supporting the delivery of person-centred care plans, as part of the holistic approach to learning disability with a focus on physical and mental health. Communication and engagement are key for people with a learning disability, along with a positive and creative approach to care support. You will also be able to demonstrate that you are able to apply your skills to a wide range of situations, working with a range of people with a learning disability in the community.

The team offers:

  • Advice and support to GP practices, social care colleagues, education and other NHS and third sector organisations around the needs of people with learning disabilities through raising awareness and targeted training.
  • Consultation, advice, brief assessment and formulation to GPs on the needs of adults with learning disabilities who may also have associated physical health conditions, behavioural difficulties and/or mental illness.
  • Advice and support to individuals and families about health needs.
  • Support to develop accurate Learning Disability registers, attendance at annual health checks, and health action planning for people aged 14 and over with learning disabilities.
  • Signposting to access the use of health and social care services and other organisations.
  • Supporting access through reasonable adjustments for people with a learning disability and autistic spectrum conditions.

The closing date is 24 July 2022

About us

The way we care for people with Learning Disabilities in Suffolk is changing at NSFT as we have recently benefitted from £1.3 million of investment for our Acute services and the role out of a new Learning Disability and Autism Specialist Service.

The development is fully driven by the national Transforming Care Agenda. The Learning Disability and Autism Specialist Service is not only being invested in financially, with a fresh approach to ideas and service delivery being supported by the Trust, we are confident our new model of care is the very best for the people we care for.

We have a culture of continued learning, working as a close LD specialist pathway with each team having monthly protected days which includes a variety of training, reflection, supervision and service development. The entire pathway is focused on the further development of high-quality care in line with NHS LD standards alongside our colleagues in mainstream services.

Job description

Job responsibilities

We place an emphasis on high quality clinical & managerial supervision and continued professional development, as we regard this as a vital part of the delivery of care. These are new posts so you will have the opportunity to be fully involved in further development and direction of the role. We offer a variety of opportunities in a supportive, friendly and stimulating working environment with a dynamic team. Well support and encourage you to develop specialist experience and expertise as appropriate. You may wish to be part of QI projects or be part of a leadership group planning and implementing the driving change for Transforming Care and Quality Standards for Learning Disability. Here is your opportunity!

The candidate must have a full and valid driving licence and have access to a vehicle due to the community element of the role and the large geographical area that the service covers. The West team is based in Bury St Edmunds and the East team is based in Ipswich. Please note, the generic Job Description is currently being reviewed to reflect changes within the service.

Benefits included with this role are: –

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews will be held on 3rd August 2022. You will be contacted via email and invited to book a time.

Person Specification



  • Care Certificate (or within 12 weeks) NVQ or Diploma L 2/3 in H & SC
  • NVQ L2/3, Diploma L2/3 in Health & Social Care or apprenticeship L2/3 (or commence framework within 4 months)


  • Previous training in communication/behaviour support/learning disability/autism



  • Communication skills for working in LD
  • Communication skills to work with a number of professionals
  • Basic skills in holistic care provision


  • Knowledge of Makaton/BSL
  • Previous experience of delivering training



  • Previous experience within the care sector


  • Previous experience working in community
  • Learning Disability &/or mental health experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust


Mariner House

43 Handford Road



Employer’s website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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