Meeting date: June 6, 2024
Focus Group: My Home Focus Group Meetings
This information is a summary and minutes of the My Home Focus group.
You can download the full presentation from the day at the bottom of the page.
- Item 1.
- Coproduction in Suffolk and other focus group work
- Item 2.
- Accommodation and support
- Item 3.
- Home First: Support to go home after the hospital
- Item 4.
- Any other business
Who attended
6
Self Advocates
2
Families & Carers
5
Key Organisations
2
Provider Organisations
2
Board Members
Guest Speakers
- Item 1. Andrea Clark
- Ace Anglia
- Item 2. Sarah Perin Assistant Director Service Development & Contracts Adult and Community Services
- Chair of My Home Focus group
You Said / Response
Item 1. Co-production in Suffolk
- You said (Family Carer)
- We must prioritise the vision of providing the right support from the right people at the right time in everything we do.
- Response
- It's important to work together to find solutions to challenges.
- You Said (Self-advocate)
- Talking about independence is important but only sometimes achievable because everyone is different.
- Response
- We need to make sure we understand what each person needs, so they can have what they need and be as independent as possible.
Item 2. Accommodation and support
- A provider representative said
- It could be really helpful to have a roadmap showing how everything fits together. By publishing some strategies, we can identify any gaps and have a clear understanding of our actions.
- Response
- Sarah made the point about uploading important documents to the Ordinary Lives website. Creating a roadmap for engagement and setting end dates for tasks would also be useful.
- A family carer said
- The Suffolk Ordinary Lives website already has a section for resources, so perhaps it just needs to be organised differently.
- A Board representative said
- We all have a responsibility to inform people, families, and providers that they can share their views and opinions through the focus groups.
- A self-advocate said
- I would like to be part of the task and finish groups.
- Response
- –
Item 3. Support to go home after the hospital
- A family member said
- When my brother came out of the hospital, our family didn't receive any communication about what had happened. I'm wondering if there are plans to involve families in these situations.
- Response
- We need to build this into the plan when thinking about the reablement offer. It should already be a part of the process.
- –
- Reablement
- Reablement focuses on independence and goals, helping you return to yourself before you went into hospital.
- A self-advocate said
- I had major surgery a few years ago. I had to stay in the hospital for 6 weeks. Because I live in an upstairs flat. I also gained 2 stone while I was in the hospital.
- –
Question 2.
What do you think is working well for people when they leave hospital?
Item 3. Support to go home after the hospital
- A family member said
- Things can quickly go wrong in the hospital if people or their families aren't asked. Without a "Triangle of Care," the plan can be clinician-led.
- Response
- We need to have conversations about this. It's important to have a strong plan to help people transition from hospitals.
Question 3.
Do you think there is good information and advice on what support is available?
Item 3. Support to go home after the hospital
- A provider representative said
- Good support means being on time, arriving when expected, and knowing what tasks to perform. It's functional and not emotional.
- Response
- We are aiming for a holistic approach to support people in getting back out into the community. Social inclusion and the softer aspects are fundamental to independence.
- A Board representative said
- Is it worth finding out about people's bad experiences so we can understand the issues and find solutions?
- Response
- We need easy-to-understand information to inform people about available options. It’s important to get feedback about what didn't work for people.
- A Board representative said
- When a person leaves the hospital, it's important that the assessor understands the person and supports them through the assessment. It's about creating a strong, inclusive plan.
- Response
- As part of the pilot, we have a weekly operational steering group. The Learning Disability team lead, alongside Home First, ensures a smooth handover and checks the planning.
Question 4.
What does good support to help people live well, when they leave hospital, look like?
Item 3. Support to go home after the hospital
- A family carer said
- Are fewer people with learning disabilities leaving the hospital?
- Response
- There are three different support pathways upon discharge: Reablement, Intermediate care, and more complex care. People with learning disabilities are not being identified through these pathways.
Action plan
| Action | Date | Organiser | Status |
|---|---|---|---|
| Accessible Tenancy Guide Update | 10/06/2024 | Andrew Regent / Ace Anglia | In progress |