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My Home Focus Group: 23rd May 2023

Meeting date: May 23, 2023

Focus Group:

Agenda items

  • Citizens Advice logo
    Item 1.
    Citizens Advice Bureau Sharon Baxter
  • a woman being supported to live in her home
    Item 2.
    Supported Housing Joseph Dunton, 31 Ten Consulting
  • Front of a detached brick house
    Item 3.
    Supported Housing Redesign Hannah Last
  • a group of 3 talking about any other business
    Item 4.
    Any other Business?

Who attended

5

Self Advocates

2

Families & Carers

6

Key Organisations

5

Provider Organisations

1

Board Members

  • Citizens Advice logo
    Sharon Buxton
    C.A.B
  • Suffolk County Council Logo
    Joseph Dunton
    31 Ten Consulting
  • Suffolk County Council Logo
    Hannah Last
    Suffolk County Council

Item 1. Citizens Advice Bureau

  • You Said
    What kind of things do the C.A.B campaign about
  • Response
    They have been campaigning about problems that people have with private renting. Another campaign has been identifying where people need to access more affordable Broadband.
  • You said
    I have tried to get a face to face appointment but this is very difficult.
  • Response
    There are now options to have phone appointments, face to face appointments have launched today, a new 2 day a week video call service, you would book this online https://citizensadviceeastsuffolk.org.uk/video-advice-help/
  • You Said
    Do you help people fill out forms.
  • Response
    IN East Suffolk we do help people with the forms.
  • You Said
    What other issue do you deal with?
  • Response
    Under housing the main queries they see are: Affordability checks. Accessing social housing – help to challenge banding on gateway Private renting and issues such as maintenance Homeless. Neighbour disputes. Rent affordability.

Item 2. Suffolk County Council (Supported Housing)

  • You Said
    Systems for people are not user friendly and people end up on waiting lists and lose interest and trust.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    People need support that meets their own individual asses need.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    People need support that meets their own individual asses need.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    I find it amazing that with all the need for supported living there is not enough properties available for people.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    How many people are not accessing supported living services.
  • Response
    We are going to try and find out, we can find out how many people have learning and autism but we don’t know at the moment how many of those are in supported housing.
  • You Said
    To get on the waiting list you need a social worker and without the social worker you can not get on the witing list.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    An option for people who find themselves homeless could be once they have found a supported living placement, they could have it for 2 years
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    In that time be trained up with the skills that they require to move onto to supported housing.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    I am a supported housing provider, I don’t think we should chasing down the road and developing lots of supported housing models.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    The real answer is getting the right support in the persons house ,which is a very different concept.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    With my situation, I have ADHD. I have found it very difficult to navigate Gateway to home choice. As soon as I found a place I then didn’t have the support to help me though the complicated process ,so I always end up losing the property that I may want.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    An option for people who find themselves homeless could be once they have found a supported living placement.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    They could have it for 2 years and in that time be trained up with the skills that they require to move onto to supported housing.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    I want to find a place of my own, I have a job but it’s a zero hours contract and private landlords don want to know, so this then adds to my mental health and I end up stuck somewhere I don’t want to live.
  • Response
    Everything Joe wrote down to put into the report.
  • You Said
    Where will the information be about the housing options?
  • Response
    Hannah updated the group about the Supported hosing redesign meeting. Hannah talked about how there would be a page on the Ordinary lives Website and the ACE website about where people need to go to look at housing options. Examples of information on website could be what is the difference between social housing and private. It will be one place where people can find out information and links to what they will need.

Action plan

ActionDateOrganiserStatus
Invite C.A.B to regularly attend the my home group Chewy (Ace Anglia) Complete
Joe to bring findings back to group. 31 Ten Consulting Not started
Hannah to bring development of website to future groups. Hannah Last (Suffolk County Council) Not started
My Home Minutes May

Easy Read Minutes for My Home Focus Group: 23rd May 2023

Opens or downloads a pdf

pdf, 5 MB

My Home Presentation May

Presentation for My Home Focus Group: 23rd May 2023

Opens or downloads a pdf

pdf, 12 MB

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