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Please Support Ask Listen Do!

Campaign on Facebook and Twitter between 25 June to 6 July

Hello, my name is Carl Shaw. I am a learning disability adviser at NHS England and I co-lead on a project called Ask Listen Do with my colleague Sarah Jackson.

We are launching Ask Listen Do on Twitter and Facebook, from 25 June to 6 July 2018. It’s about making feedback, concerns and complaints easier for people with a learning disability, autism or both, families and other carers.

Here are some ways you can help spread the word:

1)      Tweet: We support the #AskListenDo launch!  About feedback, concerns and complaints for people with a learning disability, autism or both, families and carers.

2)      Share tweets on Facebook  from 25 June to 6 July

3)      Look out for news on Facebook and share with your friends

4)      Retweet when others tweet about #AskListenDo launch

5)      Tweet about you will be supporting #AskListenDo

6)      Tell people about #AskListenDo in your newsletters

7)      Tell us your examples of #AskListenDo in action

8)      Visit our website by clicking here

9)      Visit our Facebook group from 25 June to 6 July by clicking here

More about Ask Listen Do

Ask Listen Do is about improving the experiences of people with a learning disability, autism or both, families and carers experiences when giving feedback, raising concerns and making complaints. Ask Listen Do is about any service that a person with a learning disability, autism or both might receive from health, social care or education.

Examples of these services are GPs, support providers or the school you go to if you are a child or young person.  There are just a few examples.

We have had 2 events and asked people to fill in a survey. From those things we found out that people find it really hard to give feedback, raise a concern or complain. People said they don’t feel listened to or supported enough. We are working with people and families on new resources that will help when giving feedback, raising a concern or making a complaint.

We are also working with partners like the Local Government and Social Care Ombudsman, Parliamentary and Health Services Ombudsman, Directors of Adult Social Services, Local Government Association, Care Quality Commission, Department for Education and others to help make positive change happen.

We are asking services in health, social care and education to do things such as:

  1. Ask for people’s views about their services
  2. Listen to what people say without being defensive
  3. Do something about the feedback, concern or complaint in good time, and learn from it for other people.

Visit our website by clicking here

Visit our Facebook group from 25 June to 6 July by clicking here