? Ask a question Ask a question

Self-isolation support payments

If you are on a low income and are unable to work because you have been told by NHS Test and Trace that you have to self-isolate, you may be eligible for a lump sum payment of £500 as part of the Government’s Test and Trace Support Payment scheme.

an image introducing COVID19 self-isolation payments

Who will be eligible?

To be eligible you must:

  • have been told to self-isolate by NHS Test and Trace because you have tested positive for coronavirus or have recently been in close contact with someone who has; and
  • be employed or self-employed; and
  • be unable to work from home and will lose income as a result

You also need to be in receipt of one of the following benefits:

  • Universal Credit
  • Working Tax Credit
  • Income-related Employment and Support Allowance
  • Income-based Jobseekers Allowance
  • Income Support
  • Housing Benefit
  • Pension Credit

Discretionary fund payment

The government has also provided limited funding for discretionary awards to be made if you do not meet the criteria above.

To be eligible for a discretionary fund payment you must:

  • have been told to self-isolate by NHS Test and Trace because you have tested positive for coronavirus or have recently been in close contact with someone who has; and
  • be employed or self-employed; and
  • be unable to work from home; and
  • will lose income as a result of undertaking self-isolation

Providing you are:

  • in receipt of Working Age Local Council Tax Support (a local means-tested benefit); or
  • a student who is exempt from Local Council Tax Support; or
  • someone who has No Recourse to Public Funds.

How to apply

To apply for a self-isolation support payment, please complete the online application form on the Ipswich Borough Council website. https://www.ipswich.gov.uk/content/self-isolation-support-payments

Keep up to date

Sign up to our newsletter to receive information about our latest news and events.

Name(Required)
This field is for validation purposes and should be left unchanged.