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Self-isolation support payments

If you are on a low income and are unable to work because you have been told by NHS Test and Trace that you have to self-isolate, you may be eligible for a lump sum payment of £500 as part of the Government’s Test and Trace Support Payment scheme.

an image introducing COVID19 self-isolation payments

Who will be eligible?

To be eligible you must:

  • have been told to self-isolate by NHS Test and Trace because you have tested positive for coronavirus or have recently been in close contact with someone who has; and
  • be employed or self-employed; and
  • be unable to work from home and will lose income as a result

You also need to be in receipt of one of the following benefits:

  • Universal Credit
  • Working Tax Credit
  • Income-related Employment and Support Allowance
  • Income-based Jobseekers Allowance
  • Income Support
  • Housing Benefit
  • Pension Credit

Discretionary fund payment

The government has also provided limited funding for discretionary awards to be made if you do not meet the criteria above.

To be eligible for a discretionary fund payment you must:

  • have been told to self-isolate by NHS Test and Trace because you have tested positive for coronavirus or have recently been in close contact with someone who has; and
  • be employed or self-employed; and
  • be unable to work from home; and
  • will lose income as a result of undertaking self-isolation

Providing you are:

  • in receipt of Working Age Local Council Tax Support (a local means-tested benefit); or
  • a student who is exempt from Local Council Tax Support; or
  • someone who has No Recourse to Public Funds.

How to apply

To apply for a self-isolation support payment, please complete the online application form on the Ipswich Borough Council website. https://www.ipswich.gov.uk/content/self-isolation-support-payments

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