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Tagged with: action on hearing loss


Contact 999 by SMS text

The emergency SMS service has been developed by Action on Hearing Loss, BT, Cable & Wireless, the Department of Communities and Local Government, OFCOM, the UK emergency services and all mobile network operators. What is emergencySMS? If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. Emergency SMS is part of the standard 999 service which has been designed specifically for people with hearing loss or difficulty with speech.…


Communication tips for health and social care professionals

COVID-19 poses unique challenges for communication as many of those with hearing loss rely on visual cues, such as lipreading and facial expression. Action on hearing loss have created guidance to support people to communicate effectively. You can download the guidance by clicking the blue download button below.

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